FAQs

HOW LONG DOES AN ORDER TAKE TO DELIVER?

U.S ORDERS WITH FREE SHIPPING:

Please allow 4-7 business days for your order to be delivered. You can check your tracking number for updates or email us.

U.S ORDERS WITH EXPRESS SHIPPING:

Your order is a priority and will arrive within 1-3 business days.

INTERNATIONAL ORDERS:

Please allow 7-16 business days for delivery.

I'VE PLACED MY ORDER. WHATS NEXT?

You will be emailed an order number. If you selected express shipping, you will receive a tracking number within 24 hours of your purchase. If you selected free shipping, please allow up to 2 days for a tracking number to be emailed to you.

CAN I MAKE CHANGES TO MY ORDER AFTER IT’S BEEN PLACED?

We do everything we can to ship orders ASAP, so if you there's a mistake with your order, please contact our support team ASAP. vine4vinev4v@gmail.com

CAN I CANCEL OR RETURN MY ORDER?

We do not currently offer returns or refunds. We do offer exchanges for different sizes and defective hoodies.

You can request an exchange by emailing support@detoxbrand.us